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Festival Receptionist (Seasonal role)

Location: Park City , UT

Employment dates: Wednesday, September 18, 2019 thru Tuesday, February 4, 2020.

Pay rate: $13.00 per hour


Considerations: This position works full time out of our Park City, UT office. Required to work extended hours, including some evenings, weekends, and holidays to cover a high call volume. Must be willing and available to respond to on-call needs as assigned.

Position Summary: Handles incoming calls, greets visitors, and maintains clean and organized office facilities while performing general administrative duties to support staff.

Duties and Responsibilities: 

  • Welcomes, greets and assists all visitors (customers, clients, vendors, employees and other guests) and maintains a professional reception area.
  • Opens office at the beginning of the workday and secures office at the end of the workday as scheduled.
  • Exhibits a willingness to work with others in a patient and collaborative manner.
  • Answers all incoming calls to the Institute lines quickly and efficiently in the utmost polite and professional manner. Transfers calls to the appropriate location as directed. 
  • Retrieves messages from general voice and email boxes and distributes or answers as appropriate. 
  • Distributes incoming faxes to the appropriate recipients. 
  • Stays up to date on Institute general information, programs, submission timelines, deadlines, application details, etc.
  • Answers and fields general questions from callers, visitors and guests. 
  • Ensures coffee and water is offered and available for guests and meetings. 
  • Assists staff with preparing, notifying and tracking couriers, FedEx, USPS (regular and bulk mailings) and UPS as requested. 
  • Assists with maintaining an organized office environment by keeping the reception area, kitchen, office supply closets, mailroom and conference rooms neat, clean and inviting throughout the day.
  • Maintains proper supply levels in kitchen, bathrooms and supply rooms.
  • Makes coffee, empties and loads dishwasher daily. 
  • Ensures conference rooms are neat and tidy throughout the day and assists with scheduling rooms.
  • Clears out and stocks paper in main print, copy and fax areas.
  • Assists staff with general office projects from the front desk, such as mailings, creating packets, research, etc.
  • Other duties as assigned.

Position Requirements:

  • Legal authorization to work in the United States.
  • 1-year experience working at a reception desk or related. 
  • Outstanding communication skills, verbal and written.
  • Strong interpersonal and professional skills required to work effectively with a variety of people. 
  • Excellent organizational skills including self-management of work schedule.
  • Must be able to maintain confidential information. 
  • Ability to work nights and weekends around events and key deadlines. 

Preferred Education, Experience, and Skills:

  • Working knowledge of Google Products.
  • Knowledge of the independent film industry.

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