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Festival Associate Manager, Artist Relations

Location: Park City , UT
Department: AR - Artist Relations


With the Director, Festival Artist Relations, and the Manager, Festival Artist Relations, the Associate Manager, Festival Artist Relations, is a part of the department’s administration team, working to ensure the department supports an excellent experience for our artists leading up to, during, and after the Festival.

Working closely under the Manager, Festival Artist Relations, the Festival Associate Manager will support department and interdepartment timelines, procedures, and employees to ensure administrative, operational, and strategic goals and deadlines are met.

This temporary position works full time from Wednesday, October 11, 2023 through Friday, February 16, 2024 and will be required to work extended hours, including evenings, weekends, and holidays to meet key deadlines and respond to on-call needs as assigned. This position is based out of our Park City, Utah office and will be expected to perform onsite work duties as of Monday, January 15, 2024. Employees may start in a commutable distance to Park City, UT or remotely from a state we currently operate in until the required onsite work date.

Top priorities include, but are not limited to...

  • Managing the department calendar and external departmental email communications, scheduling team trainings, and preparing agendas and materials.

  • Updating department manuals, training, and resource materials, etc.

  • Implementing Post Acceptance Form (PAF) and Festival Program Guide (FPG), Festival Content Management System (CMS) training; supporting Artist Relations Liaisons with all PAF and CMS-related work.

  • Setting up mail merge for large scale external communications as well as formulas across google sheets to minimize manual updating, and understanding of how to work in the CMS.

  • Providing general direction and support to Artist Relations Liaisons as needed.

  • Taking initiative during periods of peak activity to help keep the department organized and identify main goals and upcoming deadlines for Liaisons.

  • Managing and facilitating departmental expenses including artist benefits; stipends, honoraria, air travel, and transportation.

  • Preparing and providing Artist Relations departmental information, input and deliverables to internal stakeholders as requested and as needed.

  • Supporting Press Office, Marketing, and Publications workflows and deadlines related to Artist Relations.

  • Working within WordPress to update and proofread the Artist Relations website.

  • Creating and maintaining department tracking documents; including collaborating with multiple Festival departments; Programming, Tech Services, Operations, Production, Venues, Events, Press Office, and others.

  • Collaborating with the internal ticketing team; managing workflows related to credentials, screening tickets, artist packages and passes for the department.

  • Working in DocuSign to collect and track signed Festival agreements and releases for the department.

  • Planning and executing department theater and Festival venue tours, collaborating with Operations to update trainings and schedule walkthroughs.

  • Participating as a Festival operational team member to plan and execute Festival activations and events, working closely with teams across the Institute including, Festival Program, Operations, Events, and Advancement.

  • Managing a team of Festival volunteers, including collaborating with the Volunteer Resources department to secure volunteers and submit evaluations while providing clear communication, onsite training, direction, and feedback to ensure volunteers understand responsibilities and are effective in their roles.

  • Overseeing the department’s Festival office, including managing the move into and out of Festival Headquarters to ensure setup/breakdown is complete, and a clean, functional and organized space is maintained.

  • Coordinating contracted Artist Relations fleet transportation and interpreters workflow.

  • Writing a comprehensive departmental wrap report and building a post-Festival artist survey.

You have the following direct or transferable skill sets:

  • Legal authorization to work in the United States.

  • 3 years of experience managing administrative functions for an executive, office, or related experience.

  • Strong verbal, written, and interpersonal communication skills to work effectively with a variety of people.

  • Excellent organizational and project management skills, with the ability to prioritize.

  • Ability to maintain confidential information.

  • Leadership skills and experience working effectively on a team.

  • Working knowledge of databases along with proficiency in Google Products.

  • Prior experience maintaining a budget is preferred.

  • Experience proofreading online and print content preferred.

You will be successful in this role if you…

  • Manage assigned departmental administrative duties, ensure that your team members and colleagues are supported before, during, and after the Festival.

  • Remain calm and organized, and look for ways to support the Artist Relations department, and the Festival as a whole.

In addition to an hourly pay of $24.17, this position is eligible for benefits & perks, highlights include:

  • Paid sick leave and Institute holidays

  • Employee assistance program

  • Employee Wellness Initiatives

  • Sundance Film Festival passes and benefits (varies each year)





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