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Department: | HR - Human Resources |
POSITION OVERVIEW
The Festival Associate Manager, Accessibility is charged with managing key accessibility elements of the 2026 Sundance Film Festival (SFF26) including overseeing all aspects of the Festival accommodation process, creating resources and training around accessibility, and supporting the Community & Belonging team in ensuring that the Festival is equitable for all.
Working closely under the direction of the Accessibility Manager, the Festival Associate Manager, Accessibility supports Sundance Institute’s commitment to providing an inclusive Festival experience for artists, audiences, partners, employees, and volunteers from all communities.
This temporary position works full time from Monday, November 10, 2025 through Wednesday, February 11, 2026 and will be required to work extended hours, including evenings and weekends to meet key deadlines and respond to on-call needs. This position may work remotely from a state we currently legally operate in until in-person responsibilities begin in January.
Top priorities include but are not limited to…
Managing the creation and operational implementation of all accommodations for invited guests, patrons, employees, and volunteers throughout the Festival as well as other Institute programming as needed.
Fielding requests, inquiries, concerns, or feedback related to Festival accessibility through the accessibility hotline and email account and respond in a timely manner.
Coaching staff, volunteers, service providers, and Festival Partners on the standards, expectations, and best practices of the Institute.
Providing training, guidance, and support to all accessibility-department volunteers, drivers and customer support with policy and procedural understanding, cross-departmental scheduling, and the implementation of their roles.
Creating and implementing culturally-appropriate resources and training materials for employees, volunteers, and Festival partners.
Building structure and scope around all communication services including managing relationships with American Sign Language (ASL) & Communication Access Realtime Translation (CART) Vendors, including rate negotiation.
Supporting the management of the operational budget including balancing expenses and processing invoices.
Co-leading Artist Relation teams in their communication with any artists to coordinate accessibility requests or facilitate inquiries as it relates to Festival access.
Supporting staff and volunteers to facilitate on-site accessibility for screenings or events as needed.
Streamlining incoming accessibility requests for non-Sundance hosted events with Festival corporate partners.
De-escalating interpersonal conflicts or addressing unexpected accommodation breakdowns related to accessibility at official Festival venues in real time.
Working with Manager, Accessibility on various accessibility projects, as directed.
Creating and updating department-specific operating procedures.
Completing a comprehensive wrap report that provides a clear overview of areas for improvement and practices that worked well.
You have the following direct or transferable skill sets:
Legal authorization to work in the United States.
3 years of experience in diversity, equity, impact, accessibility, and belonging or transferable.
Valid driver’s license and the successful completion of MVR background check.
Understanding of the Americans with Disabilities Act (ADA) and event accessibility.
Communication skills required to work effectively with a variety of people and communication styles.
Experience working with people with disabilities, coordinating American Sign Language/ Communication Access Realtime Translation vendors, and implementing environmental accommodations is preferred.
You will be successful in this role if you...
Comfortably support and advise on all areas of accessibility for the 2026 Festival.
Demonstrate strong conflict resolution skills and an ability to manage stressful situations.
Manage your time and remain organized to prioritize tasks and ensure projects and deadlines are met.
Consistently have effective, clear, and concise communication with patrons as well as internal employees.
In addition to an hourly pay of $24.17, this position* is eligible for benefits & perks, highlights include:
Paid sick leave and Institute holidays
Employee assistance program
Employee Wellness Initiatives
Sundance Film Festival passes and benefits (varies each year)
*Applications open 09/16/2025 and will be accepted for at least one week